Guest reporting software for accommodation in Sicily

Alloggiati Web and SITAR Sicily software: two duties, separate outcomes.

Accommodation operators in Sicily can collect overlapping stay data once, but Public Security reporting and tourism statistics must remain separate in purpose, credentials, required fields, deadlines and proof of completion.

Short answer

Alloggiati Web is the Italian State Police service for reporting accommodated guests. Sicily’s Tourism Observatory system collects arrivals, departures and overnight stays for statistical purposes. The official regional web program is described as free and can generate a file for Alloggiati Web; generating that file does not itself mean direct submission to the police service. A PMS can reduce duplicate data entry and show separate statuses, but the operator must verify the current official procedure and each successful outcome.

Check-inAlloggiati WebSITAR SicilyReceipts and checks

Alloggiati Web and regional statistics are not the same submission.

Alloggiati Web is the national State Police service for reporting accommodated guests. Sicily’s Tourism Observatory system concerns arrivals, departures and overnight stays for tourism statistics. One structured intake can reduce duplicate work, but the purposes and completion checks remain distinct.

Alloggiati Web

Guest identity reporting to Public Security, followed by submission checks and receipt retention.

Sicily observatory

Tourism-movement data for regional and ISTAT statistics, including zero-movement closure where applicable.

Property management software

Keeps data tied to the stay and property, reveals missing fields and supports validated exports or integrations.

The minimum checklist, from check-in to receipt.

Treat each stay as a workflow with visible states, not as a reminder buried in conversation history.

1

Before arrival

Confirm the property, dates, party composition and required data.

2

At check-in

Verify identity and completeness according to current official instructions.

3

Separate submissions

Complete the Public Security and regional statistical steps that apply.

4

Outcome and evidence

Confirm acquisition and store evidence against the correct stay.

5

End-of-day review

Check arrivals, departures, stays and any required zero-movement closure.

app.pmsly.com/dashboard
PMSLY prototype showing deadlines, missing data and separate status by property
Two workflows, two outcomesPrototype · submissions to validate
The dashboard illustrates the checklist principle: each stay retains separate deadlines and states. It does not represent active SITAR or Alloggiati submissions. Validate a Sicily use case →

What Sicily’s official tourism system provides.

The Sicily Tourism Observatory information page describes a free web program for accommodation businesses, accessed with property credentials and an internet connection. Its FAQ also describes a function for producing the file to be sent to the police through Alloggiati Web.

Tourism statistics

Record or transmit arrivals, departures and presence data according to the regional workflow.

Zero movement

The regional FAQ describes daily closure with zero movement for the accommodation businesses concerned.

Alloggiati file

The regional system may generate the file that the operator then sends through the Alloggiati Web site.

Not direct submission by definition

File creation and successful transmission to the State Police service are distinct steps with separate evidence.

Verify the current interface

Portal names and operating procedures can change. Use the current regional instructions and the credentials associated with the correct property.

Where the workflow most often breaks.

The portal is not always the root cause. Incomplete data, the wrong property, an unchecked outcome or unclear ownership can create the failure earlier.

  • Collecting data only near the reporting deadline.
  • Confusing Public Security reporting with tourism statistics.
  • Treating an attempted submission as successfully completed.
  • Keeping receipts outside the related reservation.
  • Assuming credentials and procedures are identical for every property.

Checklist for evaluating Alloggiati Web and SITAR software.

A supplier should demonstrate two complete, separately verifiable outcomes. A single “compliance” badge does not explain the remaining manual work.

Supported properties

Which accommodation types, regional profiles and property credentials have been tested?

One data intake

Which guest and stay fields can be reused, and which remain specific to each submission?

File or direct submission

For Alloggiati Web, does the product create a file or use a validated direct integration?

Separate states

Can the operator see prepared, sent, accepted, rejected and receipt states independently for each duty?

Errors

Are rejected fields and missing data actionable, with a clear owner and recovery path?

Receipts and evidence

Is proof stored against the correct property, dates and stay?

Multiple properties

Are codes, credentials and settings isolated so that stays cannot be reported under the wrong structure?

Privacy and permissions

Can access to guest identity data and credentials be restricted and traced?

What the PMS can do without claiming shortcuts.

PMSLY is in pre-launch. The product requirement is to connect the booking, guest, property and reporting states, reveal missing data and preserve a readable trail. Regional exports and official submissions will only be presented as available after validation; this guide is not a claim that either submission is live in PMSLY today.

One operating context

Keep information attached to the stay, guest, property and dates.

Visible states

To collect, verify, prepare, submit and confirm: every step has an owner.

Official sources

The software supports the process; official instructions remain authoritative.

Important

This guide is general information, not legal advice. Verify the current process with the competent authority, regional service or a qualified adviser.

Frequently asked questions

Are Alloggiati Web and SITAR Sicily the same submission?

No. They have different purposes: Public Security reporting and tourism-movement statistics.

Is Sicily’s regional web program free?

The official Sicily Tourism Observatory information page describes the web program as free and requiring internet access, email and credentials associated with the accommodation.

Does the regional system submit directly to Alloggiati Web?

The regional FAQ describes generating a file to send to the police through the Alloggiati Web site. File generation and direct successful submission are not the same function.

What is the Alloggiati Web deadline?

The State Police service states within 24 hours of arrival, or on arrival for stays shorter than 24 hours. Always check the current official instructions.

What happens on a day with no guests?

The Sicily Observatory FAQ indicates a daily zero-movement closure for the accommodation businesses concerned. Verify the requirement for your profile.

Does PMSLY already perform these submissions?

PMSLY is in pre-launch. Its direction is to support validated workflows and integrations; this guide does not claim a feature is already live.

PMSLY private beta

Want to test it against your real workflow?

Leave your email and we will contact you when the relevant workflow is ready. No generic access: the beta is being built around concrete operating needs.

By entering your email, you agree that PMSLY may contact you about the private beta. Read Privacy, Cookies · GDPR.